Delivery Policy

Delivery Policy

At Bukhari Kark, we aim to provide a fast, reliable, and hassle-free delivery service to ensure you enjoy your meals fresh and on time. This Delivery Policy outlines how we manage deliveries, estimated times, costs, and related procedures.

1. Delivery Areas

We currently deliver to the following areas:

  • [West Ekar]

If your location is outside our delivery zones, we regret that we may not be able to fulfill your order at this time. Please check our website or app for updates on our delivery coverage.

2. Delivery Hours

Our delivery services are available during the following hours:

  • Weekdays: [7:00AM] – [11:00AM] - [5:00PM] – [11:00PM]
  • Weekends: [9:00AM] – [11:00AM] - [5:00PM] – [12:00PM]

Please note that delivery hours may vary during public holidays or special events. Updates will be communicated via our website or app.

3. Delivery Times

We strive to deliver your food as quickly as possible to ensure it arrives hot and fresh. Estimated delivery times are:

  • Within [Time Range, e.g., 20–35 minutes] for orders within our standard delivery zones.

Delivery times may vary during peak hours, severe weather, or other unforeseen circumstances. We will keep you informed of any significant delays.

4. Order Tracking

Once your order is placed, you will receive real-time updates via:

  • SMS notifications.
  • Order tracking on our website or app.
  • WhatsApp notifications

If you encounter any issues with your delivery status, please contact us immediately.

5. Failed Deliveries

We will attempt delivery to the address provided during checkout. If delivery fails due to:

  • Incorrect or incomplete address details.
  • Customer unavailability at the delivery location.

Our rider will contact you. If we are unable to reach you within [specific time, e.g., 10-15 minutes], the order may be canceled, and no refund will be provided.

6. Food Quality During Delivery

We prioritize food safety and quality. Our meals are carefully packaged to maintain freshness and temperature during transit. If you receive your order in unsatisfactory condition (e.g., cold, spilled, or damaged), please contact us immediately for a resolution.

7. Contact Us for Delivery Issues

If you have any questions or concerns about your delivery, feel free to reach out to us at:

  • Phone: +9733468 6445
  • Email: contact@bukharikark.com

Our team is here to help resolve any issues promptly.

8. Changes to This Policy

We may update our Delivery Policy periodically to improve our services. Please check our website or app for the latest version.

At Bukhari Kark, we’re committed to delivering your meals with speed, care, and excellence. Thank you for choosing us to satisfy your cravings!