Privacy Policy

Privacy Policy

Your privacy is one of our top priorities at Bukhari Kark. We are committed to protecting your personal information and ensuring your online ordering experience is safe and secure. By using the Bukhari Kark website or app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide the best possible service, we collect and use the following types of information:

Information You Provide
We collect information you provide directly to us, such as your:

  • Name
  • Delivery address
  • Email address
  • Phone number

This information is used to process your orders, respond to your inquiries, customize your experience, and improve our services.

Automatic Information
When you interact with our website or app, we automatically collect certain information, including:

  • IP address.
  • Browser type and version.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These technologies help us recognize your preferences, remember your cart items, and customize your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Improve the functionality and user experience of our website and app.
  • Send order updates and promotional offers (if you’ve opted in).
  • Analyze trends and performance to enhance our services.

3. Sharing Your Information

We respect your privacy and only share your personal information in the following cases:

Third-Party Service Providers
We work with trusted third-party providers to:

  • Deliver your orders.
  • Process payments securely.
  • Manage marketing campaigns.
  • Provide customer support.

These providers only access the information necessary to perform their tasks and are prohibited from using it for other purposes.

Legal Compliance and Protection
We may share information when necessary to:

  • Comply with the law or legal obligations.
  • Enforce our Terms of Use and other agreements.
  • Protect the safety, rights, or property of Bukhari Kark, its customers, or others.

4. How We Protect Your Information

Your personal and payment information is safeguarded using industry-standard security measures, including encryption and secure payment gateways. Additionally:

  • We don't have any access to banking accounts or credit cards.

  • We don't require users to create accounts or add any sensitive information to use our services 

  • We are using a third-party payment gateway to process online payments. One of the most secure and widely-used payment gateways in the GCC is 'TAP PAYMENT,' a well-known company

5. Your Choices

You can manage your privacy preferences by:

  • Opting out of marketing emails via the unsubscribe link.
  • Adjusting cookie settings in your browser.

6. Use by Children
Bukhari Kark does not recommend directly placing orders to children.

While our services are family-friendly, purchases must be made by adults or with adult supervision.

If you are under 12, you are welcome to browse our website or app with guidance from a parent or guardian.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Significant changes will be communicated through updates on our website or app.

8. Contact Us

If you have any questions or concerns about your privacy, please reach out to us at:

  • Email: contact@bukharikark.com
  • Phone: +973 33102476